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Persuasion and Influence Using Emotional Intelligence

Persuasion and Influence Using Emotional Intelligence

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Overview

Course Outline

Overview
Why Attend

In this course we explore the ways and means of influencing others and persuading them to change attitude and behavior to reach a win-win situation with sustainable long-term gains. We all heard the saying: “everybody sells something”. Therefore, this ability to influence and persuade is useful to everyone.

Influencing others is a skill particularly prized by leaders, sales professionals and managers in all kinds of organizations. We will cover academic and scientific research on the subject of influence. We will also use hands-on models, techniques and tools in order to gain more control over our personal or business relationships and drive our life in the direction we want. By using the techniques described in this course you will end up making more friends, attracting more customers and increasing your sales.

Course Methodology

The course uses a mix of interactive techniques, such as brief presentations by the consultant and participants, role plays (rehearsed and impromptu), playback of videotaped performances and individual and group feedback

Course Objectives

By the end of the course, participants will be able to:

  • Distinguish between influencing and persuading, and use this knowledge to improve interpersonal relationships
  • Identify the essential elements that contribute to the ability to influence and persuade and apply them to maximize results
  • Exercise influence and persuasion skills in a variety of situations including the delivery of high quality presentations
  • Use Influence and persuasion during vertical and horizontal interactions across the organization
  • Apply persuasion and influencing skills with social and emotional intelligence
Target Audience

All those keen on improving their influencing and persuasive skills. This course is also essential for those who have to persuade and influence the decisions of others by building powerful trusting relationships

Target Competencies
  • Attention to details
  • Developing others
  • Empathy
  • Emotional self control
  • Leading and persuading others
  • Managing and solving problems  
  • Understanding social and motivational needs
Course Outline
  • Professional skills of influence and persuasion
    • Definition of influence and persuasion
    • Understanding different business advantages of influence and persuasion
    • Differences between circle of influence and circle of concern
    • Jujitsu and the weapons of influence
    • Creating a climate of trust and facilitating relationships
    • Importance of trust within organizations
  • Influential behaviors and models
    • Do's and don’ts of influencing and persuasion
    • Models of influence and persuasion
    • Business applications of influence and persuasion
    • Importance of reciprocation, commitment and consistency
    • Enhancing self determination
    • Developing competence and confidence
    • How to make people love what they hate
    • Influence-based approaches to leadership
  • Styles of influence and persuasion
    • Understanding our own style of influence
    • Essential skills for controlling and flexing styles of influence
    • The different techniques of influence and persuasion
    • The appropriate use of techniques for different business situations
    • The importance of social proof, liking, authority and scarcity
    • Making friends to influence people
    • The dangers and rewards of giving more than you get
    • Helping people do what they can’t
    • Creating an attitude for peace and happiness
  • Influencing across the organization
    • How persuading and influencing styles support organizational synergies
    • Using positive influence methods to earn long term commitment from others
    • Using influencing and persuading tools to get the most out of any situation
    • Planning and presenting persuasive ideas and strategies
    • How givers, takers and matchers build networks
    • How to be modest and influence people
    • Making friends to influence people
    • The common mistakes that cause messages to self destruct
    • Words that will strengthen your persuasion attempts
    • Writing and delivering your persuasive speech
  • Enhancing persuasion and influencing skills with social and emotional intelligence
    • Becoming a more resonant leader with emotional intelligence
    • The golden rule of habit change and the neurology of free will
    • The power and importance of self control
    • Empathy and social sensitivity
    • How leaders direct attention with emotional intelligence
    • Enhancing relationships with social intelligence

 

Schedule & Fees
2026 Schedule & Fees
USD 3,300
Per participant
  • 4 - 8 Oct, 2026
  • English
USD 3,300
Per participant
  • 4 - 8 Oct, 2026
  • Arabic
USD 3,300
Per participant
  • 1 - 5 Nov, 2026
  • English
USD 3,300
Per participant
  • 1 - 5 Nov, 2026
  • Arabic
2027 Schedule & Fees
USD 3,300
Per participant
  • 3 - 7 Jan, 2027
  • English
USD 3,300
Per participant
  • 3 - 7 Jan, 2027
  • Arabic
USD 3,300
Per participant
  • 31 Jan - 4 Feb, 2027
  • English
USD 3,300
Per participant
  • 31 Jan - 4 Feb, 2027
  • Arabic
USD 3,300
Per participant
  • 4 - 8 Apr, 2027
  • English
USD 3,300
Per participant
  • 4 - 8 Apr, 2027
  • Arabic
USD 3,300
Per participant
  • 2 - 6 May, 2027
  • English
USD 3,300
Per participant
  • 2 - 6 May, 2027
  • Arabic
USD 3,300
Per participant
  • 4 - 8 Jul, 2027
  • English
USD 3,300
Per participant
  • 4 - 8 Jul, 2027
  • Arabic
USD 3,300
Per participant
  • 1 - 5 Aug, 2027
  • English
USD 3,300
Per participant
  • 1 - 5 Aug, 2027
  • Arabic
USD 3,300
Per participant
  • 3 - 7 Oct, 2027
  • English
USD 3,300
Per participant
  • 3 - 7 Oct, 2027
  • Arabic
USD 3,300
Per participant
  • 31 Oct - 4 Nov, 2027
  • English
USD 3,300
Per participant
  • 31 Oct - 4 Nov, 2027
  • Arabic

Dates & fees

4 - 8 Oct, 2026
USD 3,300
4 - 8 Oct, 2026
USD 3,300
1 - 5 Nov, 2026
USD 3,300
1 - 5 Nov, 2026
USD 3,300
3 - 7 Jan, 2027
USD 3,300
3 - 7 Jan, 2027
USD 3,300
31 Jan - 4 Feb, 2027
USD 3,300
31 Jan - 4 Feb, 2027
USD 3,300
4 - 8 Apr, 2027
USD 3,300
4 - 8 Apr, 2027
USD 3,300
2 - 6 May, 2027
USD 3,300
2 - 6 May, 2027
USD 3,300
4 - 8 Jul, 2027
USD 3,300
4 - 8 Jul, 2027
USD 3,300
1 - 5 Aug, 2027
USD 3,300
1 - 5 Aug, 2027
USD 3,300
3 - 7 Oct, 2027
USD 3,300
3 - 7 Oct, 2027
USD 3,300
31 Oct - 4 Nov, 2027
USD 3,300
31 Oct - 4 Nov, 2027
USD 3,300

Fees + VAT as applicable

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