Measuring ROI of Training

Measuring ROI of Training

Overview
Why Attend

An increasing organizational requirement on measuring Return On Investment (ROI) of training mandates training and development professionals to improve their knowledge and skills in developing effective ROI evaluations. This course explores current practices of measuring and evaluating training programs through the ROI process model, and focuses on data collection at various training intervals, isolating strategies for the effects of training and calculating monetary values.

Course Methodology

The course is delivered in a highly practical and application oriented approach. The classroom practicality is coupled with rich tools, templates and checklists that can be adapted for use within participants' organizations. 

Course Objectives

By the end of the course, participants will be able to:

  • Measure the impact of training on more than one level of evaluation
  • Identify methods used to collect data during and after training programs
  • Demonstrate appropriate methods in isolating the effects of training
  • Tabulate monetary values of training in terms of benefits and costs
  • Calculate and interpret return on investment of training
Target Audience

Training and development professionals, human resources partners and anyone who is involved with measuring the impact of training within an organization.

Target Competencies
  • Deciding and initating action
  • Persuading and influencing
  • Presenting and communicating
  • Analytical thinking
  • Applying expertise and technology
  • Planning and organizing
Course Outline
  • Introduction to training evaluation
    • Training evaluation: meaning and purpose
    • Benefits of training
      • Tangible benefits
      • Intangible benefits
    • A framework for evaluation
    • Evaluation levels and chain of impact
    • The ROI model and process
    • Common formulas
      • Benefit cost ratio (BCR)
      • Return on investment (ROI) formula
    • Barriers to ROI implementation
    • Criteria for an effective ROI process
  • Data collection at various intervals
    • During training courses
      • Objectives the foundation of measurement
      • Measuring reaction and satisfaction
      • Measuring learning
    • After training courses
      • Questionnaires and surveys
      • Interviews and focus groups
      • On-the-job observations
      • Performance data
      • Action planning and follow-up assignments
  • Isolating the effects of training
    • Potential causes of improved productivity
    • Methods and techniques
      • Control groups
      • Trend line analysis and forecasting
      • Stakeholder estimates
  • Converting training results into monetary values
    • Benefits in monetary terms
      • Hard and soft data
      • General steps to convert data
      • Monetary savings in quality and time
    • Training program costs
      • Major cost categories
      • Fully loaded approach
    • Calculating ROI and reporting findings
      • Workshop: calculations and interpretations
      • Suggested training ROI report outline
  • Case studies: Implementation in organizations
    • Case study 1: evaluating a safety training program
    • Case study 2: evaluating a leadership training program
    • Case study 3: evaluating a soft skills training program
Schedule & Fees

Dates & fees

Virtual Learning
29 Nov - 3 Dec, 2026
USD 1,650
Virtual Learning
29 Nov - 3 Dec, 2026
USD 1,650
Virtual Learning
13 - 17 Dec, 2026
USD 1,650
Virtual Learning
13 - 17 Dec, 2026
USD 1,650
Virtual Learning
28 Feb - 4 Mar, 2027
USD 1,650
Virtual Learning
28 Feb - 4 Mar, 2027
USD 1,650
Virtual Learning
14 - 18 Mar, 2027
USD 1,650
Virtual Learning
14 - 18 Mar, 2027
USD 1,650
Virtual Learning
30 May - 3 Jun, 2027
USD 1,650
Virtual Learning
30 May - 3 Jun, 2027
USD 1,650
Virtual Learning
13 - 17 Jun, 2027
USD 1,650
Virtual Learning
13 - 17 Jun, 2027
USD 1,650
Virtual Learning
29 Aug - 2 Sep, 2027
USD 1,650
Virtual Learning
29 Aug - 2 Sep, 2027
USD 1,650
Virtual Learning
12 - 16 Sep, 2027
USD 1,650
Virtual Learning
12 - 16 Sep, 2027
USD 1,650
Virtual Learning
28 Nov - 2 Dec, 2027
USD 1,650
Virtual Learning
28 Nov - 2 Dec, 2027
USD 1,650
Virtual Learning
12 - 16 Dec, 2027
USD 1,650
Virtual Learning
12 - 16 Dec, 2027
USD 1,650

Fees + VAT as applicable

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